All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped

Orders take 1-2 business days to be fulfilled and 3-5 business days to deliver. If it has been over 7 business days since you placed your order and you still haven't received it, please email us at help@uprootclean.com

All of our products are shipped from out warehouse in Doral, Florida! 

We accept returns up to 60 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at help@uprootclean.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.